NEED TO MAKE A RETURN?
If you’re not 100% satisfied with your purchase, you can return your unworn item(s) in original packaging within 30 days of purchase. We will happily issue a refund when you provide proof of purchase. All refunds will be processed to your original form of payment.
Items purchased on promotion may have additional terms and conditions. Please refer to our promotion’s terms and conditions page.
TO BE ELIGIBLE FOR A REFUND, THE PRODUCT MUST BE:
In the original
the last 30 days
If you meet the conditions above please head to the RETURNS page on the website where your item was purchased to lodge your return.
Log in to your account and select the items to return. If you checked out as a guest please click here
Pack your items in their original packaging (including the shoe box!)
Select ParcelPoint or Australia Post as your return method and follow the instructions
Drop your items at the local post office or ParcelPoint location and keep hold of the tracking number
Please allow 5-10 business days for your return to reach our warehouse. If approved, your refund will be processed as soon as possible and we will notify you by email. Please allow up to 2 weeks for processing and funds to reach your account.